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Privacy Policy

General: 

Your privacy is of paramount importance to us and we are committed to maintaining it to the highest degree possible. The information detailed below is intended to explain how we collect, use and safeguard the personal information you provide us through use of this website: 

Use of Information: 

The information you provide through the use of this site may be held and used by us for:

  • Order processing
  • Order and/or Account administration
  • Statistical information for website improvement (anonymous)
  • To notify you of special offers, new products etc which may be of interest to you, subject to your consent
  • Crime and fraud prevention  
With this in mind, you consent to the use of your information for the purposes as indicated. 


Third Party Intermediaries:

As part of the credit/debit card authorisation and order fulfilment processes, we will pass relevant information to reputable 3rd party Banking and Distribution partners. These companies are under strict obligations not to store, share or use this information for any other purpose.

Disclosure of information: 

We will not disclose your information to any other parties without your consent.

Security Checks: 

As part of our routine practice, we carry out random security checks on orders to protect against the fraudulent use of credit/debit. Occasionally, this may result in a requirement for you to provide statement address information for the card being used. Should this be the case, we will contact you directly and, any information received will be shredded before disposal.

Cookies: 

Cookies are small pieces of text-based information stored on your computer, which are required to keep track of your shopping basket. We use cookies to track your current shopping session, enable order placement and provide an improved overall experience. Additionally, they are used to understand your traffic patterns on our website which enables us to improve the design and structure of the site. 

If Cookies are not enabled on your PC, you will not be able to use this site. To enable Cookies please refer to your IT administrator, or your support documentation/help files. 

Note: Cookies do not store personal details related to your credit card 

Mailing List Subscribe/Unsubscribe: 

We endeavour to make it as easy as possible for you to subscribe/unsubscribe from our mailing list at any time, through the options listed below:

  • By entering your email address in the ‘Subscribe/Unsubscribe’ box on our Home Page
  • By emailing us at contact@sosophisticated.co.uk requesting ‘Unsubscribe Me’, together with your email address. 

Should you continue to receive emails following your request to unsubscribe, it may be because the email address you submitted is different to the one initially supplied by you. Please check the address you require to be unsubscribed and resubmit your request.

 

Data Security:

  

We follow generally accepted industry standards to protect the personal information you provide us. However, no method of data transmission over the internet, or electronic storage method is 100% secure. Therefore, while we strive to ensure complete protection of your personal information, we cannot guarantee its absolute security.

 

Changes to this Privacy Policy:

We may occasionally modify or update our Privacy Policy. Any changes will be effective immediately upon uploading to this website and, by continuing to use the site, you will be deemed to have accepted these changes. We reserve the right to make modifications to this policy at any time and therefore recommend that you review it regularly. 

Contact: 

Should you have any questions or comments regarding our Privacy Policy, or are experiencing any issues, we would like to hear from you. Please contact us via any of the following methods: 

By Email:           contact@sosophisticated.co.uk 

By Post:             So Sophisticated (Website Privacy)
                        41 Dundonald Close
                        Waterside Park
                        Southampton
                        Hampshire
                        SO19 9TA